Documentation Metrics


All metrics used in the quality model are described thereafter, with useful information and references. They are classified according to their source. Please note also that several other metrics may be retrieved but not used in the quality model.



  • User ML Authors ( MLS_USR_AUTHORS )

    Provided by: EclipseForums

    Used by:

    Scale: 1 < 2 ≤ 2 < 5 ≤ 3 < 20 ≤ 4 < 40 ≤ 5

    The total number of different identities found in the User mailing list.

    Having many different authors is a sign of diversity and activity. It makes the support more reliable (i.e. increased presence of people) and more complete (i.e. more eyes to solve a problem).

  • User ML Authors ( MLS_USR_AUTHORS_1M )

    Provided by: EclipseForums

    Used by: QM_DIVERSITY , QM_SUPPORT

    Scale: 1 < 1 ≤ 2 < 3 ≤ 3 < 5 ≤ 4 < 8 ≤ 5

    The total number of different identities found in the User mailing list during last month.

    Having many different authors is a sign of diversity and activity. It makes the support more reliable (i.e. increased presence of people) and more complete (i.e. more eyes to solve a problem).

  • User ML Authors ( MLS_USR_AUTHORS_1W )

    Provided by: EclipseForums

    Used by:

    Scale: 1 < 1 ≤ 2 < 2 ≤ 3 < 3 ≤ 4 < 5 ≤ 5

    The total number of different identities found in the User mailing list during last week.

    Having many different authors is a sign of diversity and activity. It makes the support more reliable (i.e. increased presence of people) and more complete (i.e. more eyes to solve a problem).

  • User ML Authors ( MLS_USR_AUTHORS_1Y )

    Provided by: EclipseForums

    Used by:

    Scale: 1 < 2 ≤ 2 < 5 ≤ 3 < 20 ≤ 4 < 40 ≤ 5

    The total number of different identities found in the User mailing list during last year.

    Having many different authors is a sign of diversity and activity. It makes the support more reliable (i.e. increased presence of people) and more complete (i.e. more eyes to solve a problem).

  • User ML Posts ( MLS_USR_POSTS )

    Provided by: EclipseForums

    Used by:

    Scale: 1 < 5 ≤ 2 < 50 ≤ 3 < 100 ≤ 4 < 500 ≤ 5

    The total number of posts found in the User mailing list.

    Having many posts shows the mailing list is active. It encourages people to participate, ask and answer questions.

  • User ML Posts ( MLS_USR_POSTS_1M )

    Provided by: EclipseForums

    Used by: QM_ACTIVITY

    Scale: 1 < 5 ≤ 2 < 10 ≤ 3 < 20 ≤ 4 < 50 ≤ 5

    The total number of posts found in the User mailing list during last month.

    Having many posts shows the mailing list is active. It encourages people to participate, ask and answer questions.

  • User ML Posts ( MLS_USR_POSTS_1W )

    Provided by: EclipseForums

    Used by:

    Scale: 1 < 2 ≤ 2 < 5 ≤ 3 < 10 ≤ 4 < 20 ≤ 5

    The total number of posts found in the User mailing list during last week.

    Having many posts shows the mailing list is active. It encourages people to participate, ask and answer questions.

  • User ML Posts ( MLS_USR_POSTS_1Y )

    Provided by: EclipseForums

    Used by:

    Scale: 1 < 5 ≤ 2 < 50 ≤ 3 < 100 ≤ 4 < 500 ≤ 5

    The total number of posts found in the User mailing list during last year.

    Having many posts shows the mailing list is active. It encourages people to participate, ask and answer questions.

  • User ML Threads ( MLS_USR_THREADS )

    Provided by: EclipseForums

    Used by:

    Scale: 1 < 5 ≤ 2 < 20 ≤ 3 < 50 ≤ 4 < 200 ≤ 5

    The total number of threads (one question followed by zero or more answers) found in the User mailing list.

    Having many threads shows the mailing list is active. It encourages people to participate, ask and answer questions.

  • User ML Threads ( MLS_USR_THREADS_1M )

    Provided by: EclipseForums

    Used by: QM_SUPPORT

    Scale: 1 < 2 ≤ 2 < 5 ≤ 3 < 10 ≤ 4 < 20 ≤ 5

    The total number of threads (one question followed by zero or more answers) found in the User mailing list during last month.

    Having many threads shows the mailing list is active. It encourages people to participate, ask and answer questions.

  • User ML Threads ( MLS_USR_THREADS_1W )

    Provided by: EclipseForums

    Used by:

    Scale: 1 < 1 ≤ 2 < 2 ≤ 3 < 5 ≤ 4 < 10 ≤ 5

    The total number of threads (one question followed by zero or more answers) found in the User mailing list during last week.

    Having many threads shows the mailing list is active. It encourages people to participate, ask and answer questions.

  • User ML Threads ( MLS_USR_THREADS_1Y )

    Provided by: EclipseForums

    Used by:

    Scale: 1 < 5 ≤ 2 < 20 ≤ 3 < 50 ≤ 4 < 200 ≤ 5

    The total number of threads (one question followed by zero or more answers) found in the User mailing list during last year.

    Having many threads shows the mailing list is active. It encourages people to participate, ask and answer questions.


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